Your information, handled carefully
Privacy Policy
Effective September 10, 2026
This Privacy Policy explains how 416Funko ("416Funko," "we," "us," or "our") collects, uses, shares, and protects personal information when you visit 416funko.com, contact us, or place an order. 416Funko operates from Florida, United States.
Information we collect
- Contact and order information: name, email address, phone number, billing and shipping addresses, items ordered, and communications with us.
- Payment and transaction information: payment status, purchase amount, refunds, and limited payment details supplied by our processor. Stripe processes payment-card information; we do not receive or store your complete card number.
- Shipping information: delivery address, selected service, parcel and tracking information, and delivery status.
- Device and usage information: IP address, browser and device information, pages viewed, and diagnostic or security data collected through our website and service providers.
- Information you provide: messages, condition questions, product photos, or other information you choose to send.
How we use information
We use personal information to operate the website; process payments; fulfill, ship, track, and support orders; arrange requested local pickup; prevent fraud and abuse; maintain inventory and business records; respond to questions; improve the store; comply with law; and protect customers, 416Funko, and our service providers.
How we share information
We share only what is reasonably necessary with service providers that help us run the store, including HighLevel for commerce and customer management, Stripe for payments and fraud prevention, Shippo and shipping carriers for rates, labels, tracking, and delivery, and website hosting, security, analytics, email, and support providers. We may also disclose information when required by law, to address fraud or safety concerns, or in connection with a business transfer.
If you allow marketing cookies, we share limited website activity with Meta to measure advertising and create or reach advertising audiences. Some privacy laws may describe this as “sharing” for cross-context behavioral advertising. We do not sell customer lists or payment information.
Shipping and address privacy
Customer delivery information is provided to Shippo and the selected carrier to quote rates and complete delivery. Shipping labels contain the delivery address and a valid return address. We do not publish customer addresses or our private shipping-origin details as storefront content.
Cookies and similar technology
Our site and service providers may use cookies, local storage, pixels, or similar tools that are necessary for cart functionality, checkout, security, preferences, and performance measurement. With your permission, the Meta Pixel records events such as page views, adding an item to the cart, starting checkout, and completing a purchase. Meta may use those signals under its own privacy terms to provide measurement and relevant advertising. You can decline marketing cookies without affecting the cart or checkout and can reopen “Privacy choices” in the storefront footer at any time.
Retention and security
We retain information for as long as reasonably needed to provide services, maintain tax and transaction records, resolve disputes, prevent fraud, and meet legal obligations. We use reasonable administrative and technical safeguards, but no online system can guarantee absolute security.
Your choices and privacy requests
You may ask to access, correct, or delete personal information, or object to certain uses, by emailing chris@incendiarymedia.com. We may need to verify your identity and may retain information where legally permitted or required. If we deny a request, you may reply to appeal the decision. You may unsubscribe from promotional email using the link in that message, reply STOP to promotional texts, and decline or change Meta marketing-cookie consent through “Privacy choices” in the storefront footer.
Children
The store is not directed to children under 13, and we do not knowingly collect personal information from children under 13. A parent or guardian who believes a child provided information may contact us to request deletion.
Third-party links and services
The site may link to third-party pages, including official manufacturer references. Their privacy practices are governed by their own policies. Payment and shipping providers may also process information under their own privacy notices.
Updates and contact
We may update this policy as the store or applicable requirements change. The effective date above identifies the current version. Questions and privacy requests may be sent to chris@incendiarymedia.com.